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Closure of CYC

Frequently asked questions

The CYC Network is a subset of the bp pulse network, which is owned and operated by parent company Chargemaster Ltd. The CYC Network will be closing on 31 January 2024, but by signing up with bp pulse you can still charge your EV at bp pulse charging points across the UK – including rapid and ultra-fast charging options to keep you journey ready.

CYC Network is closing as we focus on our bp pulse public chargers across the UK. We’ve got big plans to grow and invest in our network so that you can access chargers when and where you need them.

We consistently evaluate how we could improve our products and services as we work to deliver a world-leading electric vehicle charging network in the UK.

From 31 January 2024, CYC Network membership cards will no longer be supported. By signing up with bp pulse you can still charge your EV using bp pulse charging points across the UK, with a choice of four ways to pay, depending on your charging needs.

Some CYC chargers will become part of our public charging network. To see all of our public EV chargers, you can download our app free on the Apple Store or Google Play, or search on our map.

You can search for our public EV chargers on our map, or by downloading our app free on the Apple Store or Google Play. Our app lets you filter by charger speed, connector type and availability - plus, you can save your favourite charging points, and manage your charging activity. 70% of the UK mainland is within 5 miles of one of our ultra-fast or rapid EV chargers.

We are writing to all CYC Network subscribers to let them know about these changes, and how they can convert to a bp pulse subscription.

We are writing to all our subscription holders to let them know about these changes and give them the opportunity to convert to our bp pulse subscription offer .

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Phone

0800 464 3444

Public charging support

Available 24/7

Home charging support

Monday - Friday 9am - 6pm

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Still need help?

Get in touch with us via our online help form and our team will reach out to resolve your query.

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Social media

Follow bp pulse on social media. Our customer care hours on social media are Mon-Sat, 8am-6pm. Outside of these hours, you can call customer care 24/7.

Stay up to date about developments in the EV market and at bp pulse
Stay up to date about developments in the EV market and at bp pulse