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Frequently asked questions

bp pulse applies a temporary $35 pre-authorization hold per transaction. For bp pulse app members, this will appear as a $20 hold. This is standard procedure for all sessions.

The duration of a pre-authorization hold varies and is dependent on your bank’s policies. For more information, please contact your card provider.

No, there are no idling fees when using the bp pulse network.

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Phone

833-277-8573

Public charging support

Avaliable 24/7

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How to charge

Get step by step guides on using our bppulse chargers

Learn to use chargers
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Social media

Follow bp pulse on social media. Our customer care hours on social media are Mon-Sat, 8am-6pm. Outside of these hours, you can call customer care 24/7.

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