bp pulse charge card (RFID)

A bp pulse charge card is an RFID card that can be used to start EV charging sessions across our charging network.

You need to have the latest version of the bp pulse app, have a valid payment method saved (debit or credit card only) and have registered your bp pulse charge card before you can start using it.

Please note that this is not a payment card.

You can order a card through the bp pulse app, within the account settings. Please ensure that your address details are correct and that you have a valid payment method saved. You can also order a bp pulse charge card, by phoning up our support team on 1300 002 738. Your bp pulse charge card will be delivered to your saved address and will take up to 5-10 working days to arrive.

The cost of a bp pulse charge card is $5.00 AUD, which will be charged to your saved in-app payment method.

To register your bp pulse charge card enter your 14 digit card ID into the bp pulse app account settings. Your ID can be found on the back of your bp pulse charge card.

To use your bp pulse charge card, you need to have a valid payment method, debit card or credit card, saved to your account settings within the bp pulse app. This payment method will be used when you charge your vehicle at one of our bp pulse locations.

Please note that Apple Pay and Google Pay cannot be used with the bp pulse charge card.

If your bp pulse charge card is lost or stolen, please let us know as soon as possible by calling our support team on 1300 002 738 or by emailing us on evdriversupport@bp.com. Our customer care team will remove your bp pulse charge card from your account. Alternatively, you can remove the card yourself within the bp pulse app. You can request a new card either through the bp pulse app or by calling our support team. The cost of a replacement card is $5.00 AUD and will be charged to your saved payment method. While you wait for your new card to arrive, you can continue to charge across our network with the bp pulse app.